International Shipping
What are international shipping addresses?
Why is international shipping so expensive?
We make every effort to keep the international shipping costs as low as possible for our customers and we pack orders as economically as possible in order to provide the most efficient shipping cost.
Once an order is packed, the actual shipping charges are calculated. If the actual shipping cost is less than the website shipping cost, we will issue partial refunds through the system.
Shipping Carrier
Orders are typically shipped either FedEx, UPS, or USPS International. Depending on your country, the available carriers may be limited. Please check the shipping options in your shopping cart.
Custom and country fees
For all deliveries outside of the United States, in addition to appropriate international shipping charges, you will be responsible for any and all local taxes, duties, tariffs or other similar charges or imposition associated with your purchase, if any. By placing your order, you are agreeing that you will be responsible for and will pay, as due, all such charges, as applicable.
All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package – the value is the retail cost. Ouchiku Studio cannot mark any package(s) as a “Gift” in order to avoid customs and duties fees.
Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion.
Failure to pick-up a package from the post office or failure to pay customs is the responsibility of the customer.
For more information on customs and duties charges, please contact your local customs office.